Privacy Policy

Last Updated: October 26, 2023

This Privacy Policy describes how Kurkha (referred to as "we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from lalibreriadelcuore.it (the "Site").

1. Information We Collect

Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you register on the Site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or otherwise interact with our services. This information may include:

  • Contact Information: Your name, email address, postal address, and phone number.
  • Payment Information: Credit card details, billing address, and other payment-related information (processed securely by third-party payment processors).
  • Account Information: Username, password, and purchase history.
  • Communication Information: Any information you provide when you communicate with us, such as customer service inquiries.

Information Collected Automatically (Usage Data & Cookies)

When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Usage Data."

We collect Usage Data using the following technologies:

  • Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • Log Files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Process and Fulfill Orders: To process your transactions, manage your purchases, and deliver products you have ordered.
  • To Improve Our Services: To personalize your experience, understand how our users as a group use the services and resources provided on our Site, and improve our website offerings.
  • To Communicate With You: To send you transactional emails (e.g., order confirmations, shipping updates), respond to your inquiries, questions, and other requests.
  • For Marketing and Promotional Purposes: With your consent, to send you newsletters, marketing or promotional materials, and other information that may be of interest to you.
  • To Maintain Security and Prevent Fraud: To protect the security and integrity of our Site and services.
  • For Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell, trade, or rent your personal identification information to others. We may share your personal information with third parties in the following situations:

  • Service Providers: We engage trusted third-party service providers to perform functions and provide services to us, such as payment processing, order fulfillment, shipping, data analysis, email delivery, hosting services, and customer service. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with other third parties with your explicit consent.

4. Cookies and Your Choices

As mentioned above, we use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Most web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove or reject browser cookies. Please be aware that removing or rejecting cookies could affect the availability and functionality of our Site.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure ("Right to be Forgotten"): You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

6. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.

9. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your rights, please contact us: